How often your dog receives their Butternut boxes will depend on their plan.
We always send your dog a trial box to begin with, and this will usually contain 14 days' worth of food unless you're on one of our very large plans. This gives you and your dog an ideal amount of time with their new food so you can see how they get on, and we'll give you some guidance around how to transition them over to Butternut in their first box and in our article here.
After their trial, their delivery frequency might change depending on how much food we're delivering in for them each box - this depends on their daily pouch size.
To check how often you'll receive your dog's boxes, start by logging into your online account with your email address and Butternut password. On your dashboard, you'll see an overview of your dog's plan - this shows you the pouch size they're receiving, how often their boxes are arriving, and their meal selection.