At the minute, you're not able to update your dog's weight yourself from within your online account, although this is definitely the aim one day in the future.
In the meantime, the quickest way to make sure your dog's weight is up-to-date (and check whether their plan needs to be adjusted) is to chat to our Customer Love team. Between 10am-5pm, you can click on the red 'Help' button in the bottom right-hand corner of the screen and use our live chat - one of the team will give you a hand.
To help make things super speedy, it's useful if you send along the following details:
- your dog's new weight
- what sort of shape they're now in i.e. whether they're a bit chubby, just right, or looking a little lean
- how they're getting on with their current pouch size
We'll then be able to let you know whether their daily portion size recommendation has changed, and make any adjustments to their plan for you. Happy days.