The service that we offer is a subscription, but that needn’t be a scary prospect - it’s super flexible and you’re never tied into any kind of contract. The very last thing we would ever want to do is send meals out to you that you and your dog don’t need or want, so you can pause, skip or stop your subscription whenever you like.
Once you have set up your subscription, you can log into your online account 24 hours a day. Here you can control everything to do with your deliveries including the portion size that we send for your dog, their mix of recipes and your delivery dates.
Once you’ve received your first box, if you decide you want to stop any more being sent that's absolutely fine. You can log in to your online account and push back or completely stop your future deliveries.