We know that a new food introduced to your pup's diet can take some getting used to. It’s why we include a recommended ‘Transition Plan’ to follow in your first 14 Day Trial Delivery.
We always recommend taking it slow if it’s your first time feeding Butternut.
Most of our pups love Butternut meals so much that they’re dancing for more after the first bowl, so we automatically send your next delivery after 14 days of your first being sent, unless you tell us otherwise.
(i) We’ll remind you when this box is coming up via email or text, so you’re always in control. Keep your eyes peeled, because after the cut-off time detailed, we can’t make any changes to your upcoming delivery (we never want a box to go to waste!).
Sometimes, you’ll need an extra week if you’re taking it slow, so we’ve made it super easy to push your next box back by a week or two in your Butternut Account.
To find out how to do that, have a read of this helpful article: How do I change my delivery date?