Skip to main content

How to Update Your Delivery Instructions: A Step-by-Step Guide

Advice for Your Driver: How to Add Notes, Safe Place Preferences, and Neighbour Instructions to Your Delivery

We know just how important it is that your Butternutter’s box reaches them safely and on time. To give our drivers the best possible chance of a smooth delivery, we recommend adding your instructions directly through the courier’s own app.

Whether you have a handy safe place or a favourite neighbour who is happy to lend a hand, providing details via the DPD App or through the InPost app helps to ensure your driver sees them the moment they arrive at your door.

Top Tip: If your home is a bit of a hidden gem and trickier to locate, you can use these apps to provide extra guidance. This could be a What3Words code for your property or a mention of an easily identifiable landmark, like a bright red gate or a specific tree, to help your driver spot you straight away.

Did this answer your question?