✉️ Our Customer Love team work 7 days a week, apart from Bank Holidays. You can reach us via email and messenger every day, including weekends, and we are available on the phone during the week.
UK:
🕐 Monday-Friday: Our team typically works from 8am - 5.30pm (GMT)
🕐 Weekends: Our team typically works from 9am-6pm (GMT)
Messenger 🗣️
This is the fastest way to get help.
If you'd like to drop us a line on Messenger, go to our Contact Us page then click "Open AI Assistant". Our AI assistant Fin will be able to help you with most questions, but you can always ask to speak to the team if needed.
By clicking messages your conversation history will appear, so you can reference previous conversations we have had.
Social Media
You can also reach us via social media, which you’ll find linked in the footer of this page. However, we don’t recommend this method for urgent inquiries.
Please note: The business is closed on Christmas Day, Boxing Day, New Year's Day and Easter Sunday.