Existing Butternutters
The most valuable discount we offer is our refer-a-friend discount, where you will receive 60% off* your next box if a new customer signs up to Butternut using your referral code. Happy days.
*Please note, there is an annual limit of £250 for referral discounts.
Throughout the year, we also have special offers available on your dog's meals and extra products. Keep an eye on your emails to be the first to know about these. Most are limited-time offers, so make sure to get in quick to redeem them.
You will be able to see any discounts that have been applied to your boxes from within your online account.
Joining the Pack?
Referral discounts are only available for new customers who have not previously had an account with Butternut.
If you have a referral discount from a friend or a promotional code for a discount on your first box, there are a couple of ways to apply this.
Option 1:
You can add it directly into the weblink when you go to our website and the discount will be applied automatically e.g. www.butternutbox.com/NAME123
Option 2:
You can click 'Build Your Box' on the homepage and fill out your dog's details first. Before you get to the final checkout, you will see a breakdown of your plan price and the option to add a referral or promo code.
Our discount box can be found on stage 4, which is towards the end of the build-a-box steps.
Once you apply this, the discounted price will be displayed at checkout. Good stuff.
Please note: You can only apply a referral or promo code at the time of sign-up. This option will not be available within an existing account once created.
Returning Butternutters
Bear in mind that we only allow one account and one sign-up code per person. While returning customers cannot use a new sign-up code, you can always earn great discounts by referring your friends.
Before you reactivate, we recommend checking your email inbox! We occasionally send exclusive welcome-back discounts.
To claim an offer, you must click the link directly in that email to resume your orders, which will apply the code automatically.
💡 Important: If you resume your subscription through your dashboard before clicking the promotional email link, the discount will not apply.
Received a Postal Discount?
If you have been sent a discount in the post, you can scan the QR code, which will direct you straight to your account and apply the discount for you. Simple as that!
If you prefer to apply this manually and your account is currently stopped, you can log in as usual online or via the app, then click on the link that says "Discount code?" in the dashboard:
After you have clicked on "Discount code?" ☝️ as above ☝️ type it in, then click "Apply". If the code is valid, it will let you know in green, then you can place your next order!
💰 If you have a discount on your order, the discount applies to the whole order - food, treats, extras - anything included in the box. For example, if you have a 25% discount, that is 25% off the total sum of your box.
💸 Discounts stack and roll over in your account.
If you already had 20% off your next box and you refer a friend - redeeming a further 60% discount - that will apply to your next available box = 80% discount total.
If your upcoming box is already 90% discounted, and you redeem another 20% discount, your next box will 100% free, and the box after that will have the remaining 10% discount.