We’re excited to now be offering our extras on TikTok Shop in the UK!
If you have ordered through TikTok shop and have any questions about your order, the best way to get in touch is to contact us via the TikTok shop.
Just click into the same message where you’ll find your order details within the app. At the bottom, you’ll see the option to send us a message. Type your message in there to chat with our team.
We aim to respond to these requests within 24 hours.
Our opening times for TikTok Shop are Monday to Friday - 9am to 5pm.
💡 Note: Our Customer Love team aren't able to help with enquiries regarding items bought through the TikTok shop. Please get in touch with our support team via the TikTok app directly.