Butternut Box

What's Inside Your Trial Box & How It Works

Your Trial Box

How the Subscription Works

Forgot Your Password? Here’s How to Reset It

Resetting Your Password

Unsubscribe From Emails

Having Trouble with Your Email or Password? Here's Advice to Help

Can't Log In?

Refer a Friend

Having Trouble Setting Up Your Account and Seeing This Message? Here’s Some Helpful Advice

The Website Says: 'Looks Like You Already Have An Account'

View Your Dog’s Portion Size and Calorie Information

How To See Your Dogs Portion Recommendation

Looking to Join Butternut or Already a Fan? Discover Your Discount Options Here

Unlocking Discounts

Personalising Your Dog’s Meal Plan: Important Factors We Consider

Finding the Right Portion for Your Dog

How We Calculate Your Dog’s Recommendation and How You Can Help Keep It Tailored to Them

How We Calculate Your Dog's Portion Size

Place a One-Time Order Without Restarting Your Subscription Plan

How to Order a Box Without Resuming the Subscription

How to Have Your Personal Information Deleted From Your Account

Removal of Your Details

Find Out Where We Deliver and What Steps To Take If You Are Relocating

Moving Abroad or Switching Regions

Individual Plans to Meet The Needs of Bigger Appetites

Custom and Bespoke Plans

Discover Tips, Tricks, and Easy Wins to Get the Most from Our App

Using Our App

Stopping or Skipping One Box

Managing Your Account

Create a custom design with text, images, and links

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