Butternut Box

What's Inside Your Trial Box & How It Works

Your Trial Box

How the Subscription Works

Forgot Your Password? Here’s How to Reset It

Resetting Your Password

Unsubscribe From Emails

Having Trouble with Your Email or Password? Here's Advice to Help

Can't Log In?

Refer a Friend

Having Trouble Setting Up Your Account and Seeing This Message? Here’s Some Helpful Advice

The Website Says: 'Looks Like You Already Have An Account'

View Your Dog’s Portion Size and Calorie Information

How To See Your Dogs Portion Recommendation

Enjoying Butternut but Need Help with Costs? Here Are Some Tips to Help

Mixed Plans & Keeping Costs Down

Looking to Join Butternut or Already a Fan? Discover Your Discount Options Here

Unlocking Discounts

Personalising Your Dog’s Meal Plan: Important Factors We Consider

Finding the Right Portion for Your Dog

How We Calculate Your Dog’s Recommendation and How You Can Help Keep It Tailored to Them

How We Calculate Your Dog's Portion Size

What to Expect When Your Dog’s Pouch Size or Recipe Is Substituted

Meal Substitutions

Place a One-Time Order Without Restarting Your Subscription Plan

How to Order a Box Without Resuming the Subscription

How to Have Your Personal Information Removed from Our System

Removal of Your Details

Find Out Where We Deliver and What Steps To Take If You Are Relocating

Moving Abroad or Switching Regions

Individual Plans to Meet The Needs of Bigger Appetites

Custom and Bespoke Plans

Managing Your Account

Create a custom design with text, images, and links

Instagram DE

Kontakt zum Team

Contacter Customer Love

Contact Our Team

Neem contact op met ons team

Facebook DE

Instagram Benelux

Facebook Benelux

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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