Managing Your Plan and Account
36 articles
- Your Trial Box
- How the Subscription Works
- Resetting Your Password
- Unsubscribe From Emails
- Can't Log In?
- The Website Says: 'Looks Like You Already Have An Account'
- Unlocking Discounts
- Finding the Right Portion for Your Dog
- How We Calculate Your Dog's Portion Size
- Removal of Your Details
- Moving Abroad or Switching Regions
- Custom and Bespoke Plans
- Using Our App
- Our Plan Options
- Stopping or Skipping One Box
- Placing a One-Off Order While Your Butternut Subscription is Stopped
- How can someone else access, change or cancel my Butternut Box account?
- Tips to Reduce the Cost of Your Dog’s Plan
- Removing a dog from your plan
- Navigating Your Online Account
- How to Find Your Dog’s Portion Size & Daily Calorie Recommendation
- Signing Up to Butternut Box
- The Cut-off for Changing or Cancelling Deliveries
- Stopping Your Subscription
- Resuming Your Subscription
- How To Upload Your Dog's Photo To Your Profile
- Changing Your Personal Details
- Changing Your Delivery Address
- Adding a Dog to Your Plan
- Removing a Dog from Your Plan
- Ordering Extras Separately
- Making Changes to Your Delivery Schedule
- Making Changes to Your Recipe Selection
- Changing Your Dog's Age
- Making Changes to Your Dog's Weight
- Making Changes to Your Dog’s Portion Size