Exciting times ahead! 🎉 If you're relocating to a new region, you'll need to set up a new account—but no worries, we've got you covered. Check out our list of regions where Butternut Box currently delivers, plus everything you need to know about making the switch!
Where We Currently Deliver:
We offer Butternut Box in the following regions:
✅ Great Britain
✅ Northern Ireland
✅ Republic of Ireland
✅ Poland
✅ Germany
✅ Belgium
✅ The Netherlands
✅ Czechia
✅ Italy
Set Up Your New Account
Visit our website and toggle the flags in the bottom right-hand corner of the page to select your new region.
Ensure to save once selected. The options will look as follows:
Follow the "Build a Box" flow (to right-hand corner of the page) to create your new account for your dog.
Note: Please ensure to use a different email address when setting up your new account.
Stop Your Current Account
It's important to remember that unless you stop your existing account, our team won’t know that you no longer wish to receive boxes. To avoid receiving unwanted deliveries, simply follow the steps here to stop your subscription. If you return or move back and forth, you can easily stop and resume your account whenever needed.
Looking To Relocate Within The Same Region?
Simply follow the steps shown in our article for changing your address.
Quick Clarification: Just a quick heads-up. If you're moving from Northern Ireland to another part of the UK (like England, Scotland, or Wales) or vice versa, you'll need to set up a new account. For the purpose of Butternut deliveries, this is considered a region switch due to the different delivery systems and couriers, so please follow the steps above to get your new account set up.