How to Change the Language in the Help Centre
You can view our Help Centre in several languages. Here’s how to change it:
Go to the Help Centre homepage.
Click the current language shown in the top right corner of the page.
Select one of the following available languages:
English
German
Dutch
French
💡 Regional Relevance: Once changed, the Help Centre content will be tailored to the regional advice relevant to that language where applicable.
Accessing the Help Centre in Polish
If you're looking to view the Help Centre in Polish, we’ve got a dedicated site just for you:
👉 Visit: https://help.psibufet.pl/pl/
This site contains help content specifically for our Psi-Bufet customers.
How to Change the Language on Your Butternut Account
If You’re Not Logged In
To change the language before logging in:
Head to: https://butternutbox.com/
At the top of the homepage, you’ll spot a flag icon – this shows your detected region.
Click the flag icon.
You’ll see two settings:
Region – shown first
Language – displayed just below
5. Click the language option and choose your preferred language.
🐾 Tip: Make sure the region is correct before signing up. Once your account is set up, the region can't be changed on the same account.
If You Are Logged In:
Click the flag icon at the top of the homepage.
Choose your preferred language from the list.
Click Save to apply the change.
Changing Your Account Region
Once your account is created, you can change the language, but you cannot change the region within the same account.
To switch to another region:
You’ll need to:
Set up a new account in the correct region.
Close your existing account if needed.
📘 Learn more about this process here:
👉 Moving Abroad or Switching Regions
Need More Support?
If you need a hand, have a question, or just fancy a chinwag — our Customer Love team is always ready to help.
Reach Us on Messenger
You can start a conversation with us via Messenger – just look for the chat icon on our website.
To get started:
Click the Messenger icon in the bottom right corner of this page.
Pop in your message – we’ll be with you as soon as we can to help!
Other Ways to Get in Touch
For more ways to reach us (like giving us a call), check out this handy guide:
👉 Contacting Customer Love
We’re always here to lend a paw. 🐶