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Navigating Your Online Account

A Handy Key to Making Changes to Your Dog's Plan

Home

Your homepage. From here you can:

My Dogs

This is where you can see a breakdown of your dog's current plan. From here you can:

💡 Not finding your dog's exact breed? No problem! While there are too many unique mixes to list every single one, you can type in the box to search our current list of breeds. If you don't find a match, just select the closest option or choose Other.

Extras

This is where you can find all of our additional products. From here you can:

Free Food

Who doesn't love a freebie? From here you can:

  • Share your unique referral code with friends and family to get discounts on your boxes

  • See how many customers and dogs you have referred

Your Profile Icon:

To access and make changes to your personal information, contact preferences and payment details, you can click on your profile icon and name at the top right of your account.

Account details

This is where you'll find your personal details. From here you can:

  • Update your personal details (e.g. name, email, phone number)

  • Update your password

  • Update your default delivery address

Payment Methods

Help

This is where you can visit our Help Centre, view FAQ's or get in touch with us directly.

Contact Preferences

Here, you can set your preferences for being contacted about orders, offers and general marketing.

Note: Even if opting out of the above options, emails will automatically still be triggered if you apply changes to your account, or have an upcoming orders about to reach cut off.

Log out

Select this to log out of your online account.

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