Step 1:
Simply Log in to your account.
Step 2:
From the Home Page click 'My Dog' at the top left of your page.
Step 3:
From here, scroll down the page until you see their "Daily Portion" and click 'Edit'.
Step 4:
You should now have been taken to page titled 'Your Plan' and where you can select the change you wish to make. Click 'Change Daily Serving Size'.
Step 5:
You'll now be asked to choose a new serving size. Simply click the arrows to the left of right to choose the amount of food you would like to feed your dog per day.
Step 6
Click "Review Their Plan"
Step 7:
You'll then be shown a page with your full plan details with this update and be given the option to either make further changes if needed. If you are happy with your new plan simply click 'Confirm Plan'.
Step 8:
You'll now be shown the confirmation of your changes. This includes confirming the next box this will apply to.
Please note: If you have a box currently being processed, our team will be unable to make changes past the cut off time for that box. If this occurs you will see a notification highlighted below the confirmation.
What Pouch Sizes Does Butternut Offer?
Our pouches are available in 125g, 200g, 300g, 400g, 500g and 600g meal sizes.
Can I Order a Box That Includes Different Pouch Sizes?
Good question, but no—our boxes can only be packed with matching pouch sizes, so we can’t mix different ones (like a 300g and 400g pouch) in the same box. If you need a hand with tailoring the plan to work for you, our Customer Love Team will be more than happy to lend a paw.
Can I Order Smaller Pouch Sizes so I Can Feed My Dog Two Pouches Per Day, One Per Meal?
For pups on bigger plans who need more than 600g a day, we’ve got it covered. Since 600g is our biggest pouch, we offer plans like our 1000g plan, which means two pouches a day—one 500g pouch per meal. You can find more details on this in the questions below.
If your pup eats 600g or less per day, we don’t recommend this. Sticking with the bigger pouch size not only reduces the amount of packaging needed but also keeps things more cost-effective for you.
Aiming to Feed Them More Than 600g Per Day?
If your dog needs more than 600g of food per day, you can choose from our 800g, 1000g, or 1200g plans when selecting your daily serving size. Each of these plans when selected provides 2 pouches per day (e.g., 2 × 400g = 800g).
Due to box weight limits, you may need more frequent deliveries and should see a message pop up at the top of the page to highlight this.
Aiming to Feed Them 700g or 900g Per Day?
Since our boxes only contain pouches of the same size, we can't offer a 700g or 900g plan directly. However, we have a few flexible options to help you find the perfect fit for your dog:
Mix and match: Choose a slightly smaller plan, like our 600g plan for a dog who needs 700g. You can then supplement their meals with other food to make up the difference. We have some great tips on how to balance this here.
Size up: You can opt for a slightly larger plan, like our 800g plan for a dog who needs 700g. If this is a bit too much, you can also swap for some of our lower-calorie recipes, such as Chicken You Out, Ready Steady Veggie, or Tuck in Chicken, to better manage their intake.
Still have questions? Our team is always happy to help you build a plan that's just right for you and your dog.
Aiming to Feed More Than 1200g Per Day?
If your dog needs more than 1200g per day, our Customer Love Team can create a custom plan just for you—just reach out! You can also read more about our custom/ bespoke plans here.