At Butternut Box, we offer flexible meal plans designed to suit dogs of all sizes and routines. Below is everything you need to know about pouch sizes, meal quantities, delivery frequency, and how to get in touch if you need a hand.
Pouch Sizes
We offer a variety of pouch sizes to suit your dog’s needs: 125g, 200g, 300g, 400g, 500g, 600g.
The maximum number of pouches per box is:
600g: 28 pouches per box
500g: 28 pouches per box
400g: 42 pouches per box
300g: 56 pouches per box
200g: 56 pouches per box
125g: 56 pouches per box
Meal Quantities and Delivery Frequency
Our meals are packed in multiples of 7 and are calculated based on your chosen delivery schedule.
The number of pouches you receive will reflect the daily portion size you have chosen for your dog.
Available quantities:
7, 14, 21, 28, 35, 42, 49, 56 pouches
Examples:
If you're on a 300g plan with a 28-day delivery, you'll receive 28 x 300g pouches (one per day).
If your dog needs 800g per day, you’ll receive 2 x 400g pouches daily. A 14-day plan would deliver 28 pouches in total.
Please Note:
Options may vary slightly based on your selected pouch size due to weight restrictions and to maintain safe delivery conditions. When updating your plan, you’ll see all available options for your chosen pouch size.
Each box has a maximum weight limit of 17kg to ensure safe handling during delivery.
How to Adjust Your Delivery Schedule
You can change your delivery frequency through your online account.
For step-by-step guidance, check out our article:
Making Changes to Your Delivery Schedule
Frequently Asked Questions
What if my dog needs more than 600g per day?
We’ve got you covered! We offer the 800g, 1000g, and 1200g plans, which provide 2 pouches per day for your dog.
For example, if your dog needs 800g per day, you will get 2 x 400g packs daily. If your dog needs 1.2kg per day, you will get 2 x 600g per day.
If your dog needs more than 1200g a day, our team can help you set up a bespoke plan to suit your dog’s appetite.
Can I order two boxes to arrive on the same day?
It’s not possible to schedule two boxes to arrive on the same day as part of a rolling subscription. However, the Customer Love team can manually arrange this for you - drop us a line here!
Need More Help?
If you have any questions or need a helping paw, our Customer Love team is always here for you.
Simply visit our article here: Contacting Customer Love where you can find the best contact option to suit you.
Whether it’s a quick question or a more detailed query, we’re always happy to help.